How do I return an item for a receive a refund?

Please contact our office at 786-600-7924 and request a Return Authorization Number (RO#) to initiate a return.

All sales on tools are final. No refunds on custom cuts. Film purchases over 30 days are not returnable for any reason. You must return all of the material for which you are asking to be issued a credit on credit. Example, if you return 50 percent of a roll of film, you will receive a 50 percent refund. Do not destroy or discard any film that you want to return. If you are simply unhappy with the roll of film,  you will be responsible for return shipping costs.   If you receive the wrong item or a defective item, We will issue a shippers call tag and instruct our designated courier will pick it up from you.  and we will send out a replacement to you at our expense. All returns subject up to a 20% restocking fee .We cannot accept returns or provide refunds on  orders placed incorrectly or inaccurately by the customer.  Special cuts are not guaranteed to be an exact measurement so please allow for machine error.

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