Sales Office 6043 NW 167th Street, Suite A17 Miami ,FL 33015,USA
786-600-7924 / 786-594-4499
sales@solarxfilm.com

FAQ

How do I return an item for a receive a refund?

Please contact our office at 786-600-7924 and request a Return Authorization Number (RO#) to initiate a return. All sales on tools are final. No refunds on custom cuts. Film purchases over 30 days are not returnable for any reason. You must return all of the material for which you are asking to be issued a…
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When will my order ship?

We will try or best to ship your order the same day it is placed depending the number of orders in front of yours if we receive your order before 12pm EST. Orders placed after the 12pm EST cut off time will ship out the following business day. Orders placed after the cut off time…
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How do I track my order?

When your order is processed through our shipping department, you will receive an email copy of your invoice providing your tracking number. If you do not receive an email invoice within 24 hours please contact our office at 786-600-7924 for assistance. If you have placed your order with us online, you will be sent a…
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Do you ship internationally?

Yes, we do ship internationally. Shipping costs and other related expenses are the responsibility of the customer.   We will deliver to your freight forwarding company for a minimum charge of $20 within 15 miles.  On orders over $800 delivery to freight forwarders in Miami-Dade is free.

How long will UPS shipping take.

    When your order is processed through our shipping department, you will receive an email copy of your invoice providing your tracking number. If you do not receive an email invoice within 24 hours please contact our office at 786-600-7924 for assistance. If you have placed your order with us online, you will be…
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When will my order ship?

We will ship your order the same day it is placed unless we receive your order after 12:30PM CST. Orders placed after the cut off time will ship out the following business day. Any orders placed after the cut off time on a Friday or weekend day (Saturday or Sunday) will ship out the following…
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Do you offer training

Yes,  Click on the training link on our main page to be transfered to our training site

When will my order ship?

If in stock We will ship your order the same day it is placed unless we receive your order after Noon EST. Orders placed after the cut off time will ship out the following business day. All orders placed after the cut off time on a Friday, Saturday or Sunday will ship out the following…
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